Refund Policy
Refund Policy
Last updated: May 28, 2025
At DreamyOverlay.com, all items are digital downloads. Because files are delivered instantly after purchase, all sales are final and non-refundable once the files have been provided.
That said — we’re real people behind the screen 💖 and we want you to be happy with your purchase. If something doesn’t go right (for example, a file doesn’t download properly, the wrong item was delivered, or there’s any confusion), please reach out within 5 days of your order. We’ll be glad to help and, if necessary, issue a replacement or refund.
📧 Contact us anytime via:
- Our Contact Page
- Live chat on the website
- Email: info@dreamyoverlay.com
We usually respond within a few hours on business days.
Returns
Since all products are digital, returns do not apply in the traditional sense. Once you’ve received the files, they are yours to keep forever 💾.
If you run into trouble or need assistance, don’t hesitate to get in touch — we’re always happy to help.
Cancellations
Because access to files is delivered instantly after purchase, cancellations are generally not possible.
However, we understand that mistakes can happen. If you placed an order by accident or need help, please contact us as soon as possible. We’ll do our best to sort things out — no stress.
✨ Thank you for supporting DreamyOverlay.com and trusting us to be part of your creative journey!